Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Suzanne Mulcahy

Suzanne Mulcahy

September 30, 2024

5  out of  5
rating by Suzanne Mulcahy
"I have been with State Farm/Tom Gorski for many years. Their customer service has been top notch. They always make me feel important, and answer any questions I have. My calls have been answered immediately, or within the same day! Their rates are very reasonable, and I know I have the best coverage for my home as well as my car."
Profile photo of Robert Lopez

Robert Lopez

September 26, 2024

5  out of  5
rating by Robert Lopez
"My State Farm Insurance Account Representative for the past two years has been Christina Easton. She is a team member at Tom Gorski's office in Aliso Viejo. I can't begin to say how extremely happy and satisfied I am with the quality-of-service Tom, Christina and all the team members have provided me and my family. We all know in today's environment obtaining home and auto insurance can be challenging and that is why I'm thankful for Christina, Tom and the team for providing me with a caring and personal approach in the way they conduct their business. I'm also surprisingly grateful that Christina and Tom make themselves accessible when I need them, whether for a routine question I may have or in an emergency, they have always been there for me. I have never received this type of personal one-to-one service before. I know, I can be a challenging client, while asking many questions and expecting much. So, I appreciate their patience and willingness to put me at ease, while answering all my insurance questions with honest answers, which, at times, I admit, I may not want to hear. I never hesitate to recommend your office to friends and family when asked who my insurance courier is because of the trust I have in your State Farm office. The support I have received from Christina and Tom at the State Farm office has been invaluable. I look forward to my working relationship with them moving forward and have complete confidence in their care for me and my family."
We responded:
"Mr. Lopez, thank you so much for your awesome review! We are so appreciative of your business! "
Profile photo of Jack O'Brien

Jack O'Brien

September 23, 2024

1  out of  5
rating by Jack O'Brien
"Disappointed with the customer experience and responsiveness at this office. Surprise premium increases delivered by mail and then days of delay when I email to inquire."
We responded:
"I always appreciate your business, Jack. I’m sorry for the delay in responding, but I am glad we finally got to answer your question! Please call/text/email me if you have more questions."
Profile photo of Adam Gorski

Adam Gorski

July 27, 2024

5  out of  5
rating by Adam Gorski
"Tom and team have always been awesome. Timely and helpful. Car, home, renters, and even 529 investments and such. While unrelated I’m also a fan of his last name lol."
Profile photo of Joseph Doria

Joseph Doria

July 18, 2024

5  out of  5
rating by Joseph Doria
"Have something interesting to discuss when you come here..."
We responded:
"Joe, thank you once again for taking the time to share your experience. We truly value your discussions and look forward to serving you again in the future."
Profile photo of Dustin Friedlander

Dustin Friedlander

June 15, 2024

5  out of  5
rating by Dustin Friedlander
"I started working with Tom Gorskys agency after being referred and have had a wonderful experience. I have always dealt with Camilo whenever I have called in and he is ALWAYS professional, personable, prompt and very attentive to all of my questions. He even reached out with more ideas to save money on my policy! I highly recommend Tom Gorskys agency based on my experiences with Camilo!"
Profile photo of Melinda Evans

Melinda Evans

June 5, 2024

5  out of  5
rating by Melinda Evans
"Christina is great. I highly recommend her helping anybody who needs insurance for their home or auto. She handles everything and helps if she can to save me some money on insurance."
Profile photo of Paul Rokich

Paul Rokich

May 22, 2024

5  out of  5
rating by Paul Rokich
"I have been a customer of the Tom Gorski Agency for 23 years. I have multiple insurance products and an annuity with State Farm. His whole office team has been excellent over the years and my latest agent Christina goes out of her way to explain my coverage and offer suggestions to save money. I highly recommend this agency. Great people who put the customer first."
Profile photo of khansaa Laouaouda

khansaa Laouaouda

May 2, 2024

5  out of  5
rating by khansaa Laouaouda
"In my experience with State Farm, I have encountered a billing issue which was promptly resolved thanks to the assistance of Ms. Christina. Her thorough approach in addressing the problem and providing updates on the progress throughout the resolution process truly exemplified outstanding service. Such professionalism and dedication are valuable traits, especially in a fast-paced office environment. I appreciate Christina's exceptional customer service and consider her a true asset to your organization."
We responded:
"Thank you so much for taking the time to leave us a wonderful review on Google! We greatly appreciate your kind words and support. It means a lot to us to know that you had a positive experience with our office. At our agency, customer satisfaction is our top priority, and it's feedback like yours that motivates us to continue delivering exceptional service. We are thrilled to have you as a satisfied customer, and we look forward to serving you again in the future."
Profile photo of Isaac Riezebos

Isaac Riezebos

November 21, 2023

5  out of  5
rating by Isaac Riezebos
"Comillio is the man, great service. Great price. Cant beat it"
We responded:
"Thank you Isaac for your positive review after working with Camilo! We really appreciate your kind words and feedback. It's customers like you that make our work so rewarding."
Profile photo of Jim Greiner

Jim Greiner

July 17, 2023

5  out of  5
rating by Jim Greiner
"I enthusiastically recommend Tom Gorski, and his knowledgable and helpful team! I've been with Tom for years for my business insurance, and his office staff always makes it easy for me to have comprehensive insurance coverage that meets the requirements of my many corporate team building clients. -Jim Greiner, Hands-On! Drumming Worldwide Rhythm Events"
Profile photo of Nelson Hernandez

Nelson Hernandez

July 8, 2023

5  out of  5
rating by Nelson Hernandez
"I called and left a message. Joanie called me right back. I told her what I needed, she asked me to give her time to work on my quote. She called me back AFTER HOURS and she took her time to answer all of my questions and get my vehicles covered. She emailed my insurance cards a few minutes later. All with the best attitude and professionalism. She is the reason I continue to do business with State Farm. Period."
Profile photo of Daniel Silva

Daniel Silva

July 7, 2023

5  out of  5
rating by Daniel Silva
"I have been with State Farm (Tom Gorski) for many many years, and they have provided the best service for my home, vehicle and life insurance policies. Tom and his staff are the best!!"
Profile photo of James Peters

James Peters

July 6, 2023

5  out of  5
rating by James Peters
"Professional, knowledgeable and helpful, as always."
Profile photo of Lucie Cartier

Lucie Cartier

May 26, 2023

5  out of  5
rating by Lucie Cartier
"Joanie is super kind and quick and easy to work with! Thank you Joanie."
Profile photo of John Doan

John Doan

May 3, 2023

5  out of  5
rating by John Doan
"I have been with this office for over 10 years and had our first claim recently and Christina was very helpful. She guided us to make sure we got through the process and made the process as easy as possible. Thanks Christina and Joanie!"
We responded:
"Hi John. We are so happy you are one of our State Farm customers! We are always happy to help. "
Profile photo of Mary Nugent

Mary Nugent

April 8, 2023

5  out of  5
rating by Mary Nugent
"Joanie was amazing- knowledgeable, helpful and professional. She goes the extra mile for her customer."
We responded:
"Thanks Mary! Joanie is fantastic, and great with customers! We appreciate your business."
Profile photo of Chris Vogt

Chris Vogt

April 8, 2023

5  out of  5
rating by Chris Vogt
"I needed help in a hurry to help my mother-in-law, and I received great speedy service which really helped reduce my stress level. I highly recommend."
We responded:
"Hi Chris. Thank you so much for your review. We were happy to help! "
Profile photo of jeff taylor

jeff taylor

April 5, 2023

1  out of  5
rating by jeff taylor
"Stay away from Joanne. Horrible service."
We responded:
"Hi Jeff. Thank you for your comment. We do not have anyone named Joanne working in our office. We also don't have any customers named Jeff Taylor. Are you sure you are contacting the right State Farm office? Can you call me to tell me what happened?"
Profile photo of Judy Nunn

Judy Nunn

March 9, 2023

5  out of  5
rating by Judy Nunn
"My windshield was damaged, I called my State Farm office and Joanie filed a claim on the phone and referred me to the glass replacement company. 2 days later my new windshield was installed in one hour!!! Fabulous response and repair! Thank you!"
We responded:
"Hi Judy. We were so happy to help. Thank you so much for your review! We appreciate you. "
Profile photo of raul cibrian

raul cibrian

February 9, 2023

5  out of  5
rating by raul cibrian
"Very helpful with what I needed."
We responded:
"Hi Raul. We were so happy to help you with your insurance. Thank you for your business! "
Profile photo of Stephen Crawford

Stephen Crawford

January 4, 2023

5  out of  5
rating by Stephen Crawford
"We have been with State Farm for 44 years for all of our insurance needs. We are very pleased with the customer service that we consistently receive from Tom Gorski’s insurance agents. Tom and his staff are always courteous, knowledgeable and professional. We highly recommend this agency for all your insurance needs….. Jamie and Stephen Crawford"
We responded:
"Thank you for the privilege of being your local Orange County insurance agent!"
Profile photo of Joshua Jones

Joshua Jones

December 22, 2022

5  out of  5
rating by Joshua Jones
"Although it was a little more expensive to choose State Farm over other options, insurance account representative Christina Easton's unparalleled customer service convinced me State Farm is well worth the cost. I highly recommend."
Profile photo of Sea Monster Marine

Sea Monster Marine

December 14, 2022

5  out of  5
rating by Sea Monster Marine
"Joanie Bienemann is by far one of the nicest, most knowledgeable people I have met in the insurance world. Her help and speed made an insurance problem disappear in record time. I would give her 6 stars if I could!"
Profile photo of Leighanna Rhodes

Leighanna Rhodes

November 18, 2022

5  out of  5
rating by Leighanna Rhodes
"This office was amazing to work with during a tough time for me, as I got in an accident and my car was totaled. I had lots of questions as I had never gone through this experience before, and they were there the whole step up the way. Specifically Christina! She also was a huge help for me when I needed some documents at the car dealership, an actual god send. 10/10 highly recommend! And state farm is the best car insurance ever."