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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Judy Nunn

March 9, 2023

5  out of  5 rating by Judy Nunn
"My windshield was damaged, I called my State Farm office and Joanie filed a claim on the phone and referred me to the glass replacement company. 2 days later my new windshield was installed in one hour!!! Fabulous response and repair! Thank you!"

raul cibrian

February 9, 2023

5  out of  5 rating by raul cibrian
"Very helpful with what I needed."

Susan Barrick

January 5, 2023

5  out of  5 rating by Susan Barrick
"I called needing help with a claim and Joanie was so helpful that I had to come leave this review. She calmly explained the process to me before connecting me with their claims dept. and it turns out that everything will be ok. As always State Farm delivers and this branch is top notch."

Stephen Crawford

January 4, 2023

5  out of  5 rating by Stephen Crawford
"We have been with State Farm for 44 years for all of our insurance needs. We are very pleased with the customer service that we consistently receive from Tom Gorski’s insurance agents. Tom and his staff are always courteous, knowledgeable and professional. We highly recommend this agency for all your insurance needs….. Jamie and Stephen Crawford"

Joshua Jones

December 22, 2022

5  out of  5 rating by Joshua Jones
"Although it was a little more expensive to choose State Farm over other options, insurance account representative Christina Easton's unparalleled customer service convinced me State Farm is well worth the cost. I highly recommend."

Sea Monster Marine

December 14, 2022

5  out of  5 rating by Sea Monster Marine
"Joanie Bienemann is by far one of the nicest, most knowledgeable people I have met in the insurance world. Her help and speed made an insurance problem disappear in record time. I would give her 6 stars if I could!"

Leighanna Rhodes

November 18, 2022

5  out of  5 rating by Leighanna Rhodes
"This office was amazing to work with during a tough time for me, as I got in an accident and my car was totaled. I had lots of questions as I had never gone through this experience before, and they were there the whole step up the way. Specifically Christina! She also was a huge help for me when I needed some documents at the car dealership, an actual god send. 10/10 highly recommend! And state farm is the best car insurance ever."

Tom Burney

November 17, 2022

5  out of  5 rating by Tom Burney
"This is my "go to" agency for good advice and fast service. They return calls in a timely manner."

Jared Bienemann

November 17, 2022

5  out of  5 rating by Jared Bienemann
"The employees here are extremely helpful with any questions or issues I may have and nothing is too small for them to help with. They also have stayed late for me when I needed to drop something off. I highly recommend this office."

Jillian Bienemann

November 17, 2022

5  out of  5 rating by Jillian Bienemann
"I've had the pleasure of working with Christina and Joanie. Great team and always helping me with my insurance questions and needs.. Highly recommend Tom's office for your insurance needs."

Christina Hutchings

November 15, 2022

5  out of  5 rating by Christina Hutchings
"Knowledgeable, friendly, diligent agents. Very pleased with their handling all my insurance needs as I moved into a new home and state. Highly recommend them."

Christina Easton

November 1, 2022

5  out of  5 rating by Christina Easton
"I have enjoyed working with the team at Tom’s agency! Service is fast, friendly and enjoyable."

Mary Jo Delago

September 28, 2022

5  out of  5 rating by Mary Jo Delago
"I am so glad I chose State Farm for my car insurance. Affordable rates and gret service. Especially Christine. She has helped me, with exceptional service on three different occasions. I could not be happier. It's so nice to be able to need help and have such a pleasant, sweet, and helpful person on your side. She is a huge asset to this office."

Modex Fox

June 24, 2022

5  out of  5 rating by Modex Fox
"I tell everyone the best customer/business relationship I've ever had is with State Farm and it's because of this branch! Josh has become my advisor on so many things and is always willing to give advice and help with any issues I may have with my car. Everyone at this branch is so kind and lovely to work with. I will never leave State Farm because of the relationship they've cultivated over many years, they truly understand customer service. I recommend to my friends all the time to switch over and join the family! Thanks to the team for always being the best!"

Sam Borno

June 17, 2022

5  out of  5 rating by Sam Borno
"Great office. Responsive, always available, professional. Just a great group to work with. I have multiple high end cars with them."

Charlotte Masarik

June 14, 2022

5  out of  5 rating by Charlotte Masarik
"We have been with State Farm for over 50 years! Josh and Joanie are the best... They are more than helpful and kind to us aging customers! We love you guys, your personal touch is so important to us!"

shervin odabaee

May 3, 2022

5  out of  5 rating by shervin odabaee
"Tom Gorski and the team have great experience in providing valued advice, great customer service and timely response. I highly recommend this group of experts for all of your insurance needs."

Paul Robertson

April 26, 2022

5  out of  5 rating by Paul Robertson
"Wonderful customer service. Calls are returned, if staff is not able to answer phone immediately. Staff is knowledgeable, but not afraid to say, “We will have to get back to you on that”, if they do not know the answer to a question regarding a policy. When they are required to research an issue, the response is always received in a timely manner. I would recommend this Agent, and his staff without hesitation."

Matt Pastorkovich

April 20, 2022

5  out of  5 rating by Matt Pastorkovich
"Joanie and Josh are very knowledgeable and helpful whenever we have insurance questions. Just got an auto glass claim expedited with no issues or deductible. Thank you for the great service!"
Profile photo of OC Car Pros

OC Car Pros

April 19, 2022

5  out of  5 rating by OC Car Pros
"Best place to get insurance for auto, home and anything else you need, Josh works with you to make sure you get the best deal, try it and you be writing a 5 star review. Thank you Josh for impeccable service."

hesh photo

April 19, 2022

5  out of  5 rating by hesh photo
"Josh is the best."

Dodi Drozd

April 19, 2022

5  out of  5 rating by Dodi Drozd
"Working with Tom Gorski's office and Joanie Bienemann has been a pleasure to say the least. Very professional, attentive to us as customers, great customer service and very favorable rates. Their follow through is always on point and talking to Joanie always made my day - always kind and personable. Highly recommend!"

Eric Tapia

April 13, 2022

5  out of  5 rating by Eric Tapia
"Super helpful and nice thanks Joanie"

Michael Ewing

April 7, 2022

5  out of  5 rating by Michael Ewing
"I can't recommend Josh Fried at Tom Gorski's State Farm in Orange County more highly. He is always friendly, professional and delivers great rates. Every interaction with the office team has always been pleasant and painless. I don't think I've ever had a better experience with an insurance team - that's why we've been customers for several years. Thank you State Farm and thank you Josh!"

Michael Wagschal

April 1, 2022

5  out of  5 rating by Michael Wagschal
"Called Josh and Joanie about my annual renewal for my homeowners policy. They were quick and very clear getting me what I need…as always."